What is Telezen Dashboard?
Telezen Dashboard is a purpose-built, white-label AI voice agent orchestration platform engineered for agencies that prioritize brand integrity, operational scalability, and client trust. Unlike generic SaaS tools or fragmented point solutions, Telezen delivers a fully branded, end-to-end management ecosystem—where your agency owns the experience from first login to final invoice. It abstracts the complexity of underlying voice infrastructure (including VAPI, ElevenLabs, and custom LLM integrations) behind a cohesive, customizable interface—empowering you to deploy, monitor, bill, and support AI voice agents at scale—without ever compromising your brand voice or visual identity.
How to Use Telezen Dashboard
Getting started with Telezen Dashboard is built around speed, control, and consistency. First, configure your agency’s branded environment: assign a custom domain (e.g., dashboard.youragency.com), upload your logo and color scheme, and define user roles and permissions. Next, invite clients via secure, branded onboarding links—each granting access to their dedicated, isolated portal. From there, provision AI voice agents in minutes: select target phone numbers, fine-tune conversational behavior with dynamic system prompts, connect proprietary knowledge bases (PDFs, Notion, Airtable), choose from 30+ realistic voice models, and adjust temperature, max tokens, and fallback logic—all per-client, all auditable. The unified command center gives agency admins real-time visibility across all deployments, while clients enjoy self-serve access to logs, transcripts, and performance trends—no technical hand-holding required.
To unlock strategic value, activate Telezen’s embedded analytics engine to generate shareable, branded reports—highlighting call completion rates, intent accuracy, average handling time, and sentiment shifts over time. Pair this with automated Stripe billing to enforce usage-based or tiered subscription plans, trigger prorated upgrades/downgrades, and sync invoices directly to your accounting stack. Because every touchpoint—from login page to error message—is fully white-labeled, clients perceive your agency—not third-party APIs—as the source of intelligence, reliability, and polish.