FAQ from tawk.to
What is tawk.to?
tawk.to is a free live chat solution for monitoring and chatting with your website visitors or through a customizable page.
How to use tawk.to?
Insert a small JavaScript snippet into your site to monitor customer activity in real-time.
How can you offer this for free?
We make revenue through Hired Agent services for customers who prefer not to handle chats themselves. The software remains free for self-use.
Do you limit the number of concurrent chats?
No, there are no limits on the number of concurrent chats you can handle.
Is our data safe?
Your data is secure with us. Communication is encrypted with SHA-256 Secure Socket Layer, and all data is stored on encrypted servers.
Will I ever be charged to use the software?
No, the Desktop and Mobile apps are entirely free, with no intention of charging for the software.
How do I get support?
We provide 24/7 live support via chat and email. Initiate a chat on our site anytime, and our support team will assist you.