FAQ from Syncly
What is Syncly?
Syncly uses AI to automatically categorize and analyze customer communication, helping teams address urgent issues effectively.
How to use Syncly?
Syncly enables businesses to manage and prioritize customer feedback using AI, streamlining feedback management with a focus on revenue impact.
What does Syncly do?
Syncly's AI capabilities categorize and analyze feedback to identify urgent customer issues.
How does Syncly categorize feedback?
Syncly employs AI for feedback categorization, revealing hidden negative signals.
Can Syncly help prioritize customer issues?
Yes, Syncly helps prioritize key issues for specific customer segments based on revenue impact.
Is Syncly a centralized platform for customer feedback data?
Yes, Syncly provides a unified platform for all team members to access and utilize customer feedback data.