FAQ from SureSteps | AI Powered Documentation for Customer Support
What is SureSteps | AI Powered Documentation for Customer Support?
SureSteps is a platform for companies to create step by step instructions that seamlessly transitions to human interaction. It is an AI-powered documentation tool for customer support, allowing businesses to provide intelligent guides for their employees and customers.
How to use SureSteps | AI Powered Documentation for Customer Support?
Creating documentation with SureSteps is easy. Users can create procedures in minutes with an intuitive and graphical interface, embed instructions, images, and videos at each step, and publish them with a click of a button.
Is SureSteps free for use?
SureSteps offers a free account with basic features. Users can sign up for free and start creating their personalized step-by-step instructions and interactive support.
How does AI work in SureSteps for customer support?
SureSteps uses built-in Artificial Intelligence to provide precise context-based answers to customer questions and solve their problems, seamlessly bridging the gap between documentation and support.