FAQ from SupportAI
What is SupportAI?
Enhance your customer support with AI-driven automation
How to use SupportAI?
Quickly integrate your AI chatbot in a few easy steps
Can SupportAI be integrated onto any type of website?
Yes, SupportAI is designed to be flexible and can be integrated into any website, regardless of industry or platform.
Is SupportAI free to use?
We offer a free plan with a limit of 50 messages per month. Upgrade plans are available for increased usage.
How accurate are the answers from SupportAI?
The accuracy depends on the quality of the training data you provide. With proper training, SupportAI can deliver accurate responses quickly.
Will I be able to see the conversations between my visitors and my chatbot?
Yes, you can review and analyze all interactions to gain insights into customer queries and satisfaction.
What languages does SupportAI support?
We support over 30 languages, including English, Spanish, French, German, and many more.
Do you retrain the chatbot automatically when the website content changes?
Currently, retraining is manual. You can retrain the chatbot by clicking 'Retrain' on updated pages. An automated solution is in development.
Can I use GPT-4?
GPT-4 is available with our custom plan, but we recommend GPT-3.5 for better speed and accuracy.
What type of content can I use to train my chatbots?
You can use website content, documents, and other inputs to train your chatbot. The more data you provide, the better it performs.