FAQ from SkyPlanner APS
What is SkyPlanner APS?
SkyPlanner APS is an AI-native Advanced Planning and Scheduling (APS) platform engineered to automate and elevate production planning. Its core intelligence — the Arcturus AI engine — interprets real-time operational data, applies multi-dimensional business logic, and generates globally optimal schedules that respect physical, temporal, and organizational constraints — transforming reactive firefighting into proactive, efficient execution.
How to use SkyPlanner APS?
After connecting to your ERP or MES via pre-built adapters or APIs, you configure planning policies (e.g., “prioritize high-margin orders,” “minimize changeover time”) using guided workflows. Arcturus continuously ingests live data — order changes, inventory updates, machine status — and re-optimizes schedules autonomously. Planners retain full control: review recommendations, simulate scenarios, override decisions when needed, and monitor execution visually on the Gantt timeline or via real-time dashboards.
Can I change or cancel my subscription at any time?
Yes. Monthly plans offer full flexibility: scale user seats or workstations up or down instantly, pause usage, or cancel anytime — no penalties or long-term commitments.
Do I need to enter my credit card details to sign up?
No. Registration is completely frictionless. Credit card information is only requested if you choose to upgrade after your 14-day trial ends.
Can I try SkyPlanner before purchasing?
Absolutely. The full-featured 14-day trial includes access to all modules, integrations, and Arcturus optimization capabilities — ideal for validating ROI with your own data and processes.
Is it possible to get additional custom features for SkyPlanner?
Yes. Our Enterprise tier includes dedicated success management and optional custom development — from tailored reporting and compliance workflows to industry-specific scheduling logic. Contact sales to co-design your solution.
What limitations are there in the Trial version?
The trial supports up to 20 workstations and 3 concurrent users — sufficient to model a representative production line or department and experience end-to-end value.
Can SkyPlanner be translated into my language?
Yes. SkyPlanner supports multi-language UI and localization out-of-the-box. We partner with clients to deliver translations in their preferred language — including right-to-left layouts and regional date/time formats.
What does the Enterprise package include?
Beyond unlimited workstations and priority support, the Enterprise package delivers SLA-backed uptime, dedicated onboarding, advanced analytics (e.g., bottleneck prediction, schedule stability scoring), API-first extensibility, and co-developed custom modules — all designed for large-scale, mission-critical deployments.
Is an on-premises version of SkyPlanner available?
SkyPlanner APS is delivered exclusively as a secure, ISO 27001-certified cloud service. This ensures automatic updates, enterprise-grade security, global accessibility, and rapid scalability — with private cloud options available for select regulated industries upon request.