FAQ from Siena AI
What is Siena AI?
The leading AI customer experience agent providing empathetic support 24/7.
How to use Siena AI?
Integrate Siena into your help desk with a single click and start using our autonomous service with minimal setup.
Do you offer vegan alternatives?
Yes, Siena provides vegan alternatives. To prepare, simply mix the powder with water, then add your preferred milk and stir.
How can I track my order and make shipping address changes?
Contact our customer support team to track your order and make any necessary shipping address changes.
Can I pause my subscription if I will be traveling?
Yes, you can pause your subscription by reaching out to our customer support team.
Can I change the products in my subscription?
Yes, you can modify your subscription products by contacting our support team.
Do you offer different flavors of coffee?
Yes, we offer various coffee flavors. Check our product catalog for more details.
How do I return my order?
For returns, please contact our customer support team for assistance.
Can I return a product?
Yes, you can return products by contacting our support team for the return process.
How do I modify or cancel my subscription?
You can modify or cancel your subscription by getting in touch with our support team.
Is Siena available in multiple languages?
Yes, Siena supports over 100 languages for global customer support.
How does Siena handle complex issues?
Siena uses a cognitive reasoning-based engine to evaluate numerous data points and make real-time decisions for complex issues.
How fast can Siena respond to customer inquiries?
Siena delivers faster response times than average automation tools, ensuring efficient customer support.
Does Siena provide data privacy?
Yes, data privacy is a priority at Siena, and customer data is not used to train our models.