Frequently Asked Questions about Shop
What is Shop?
Shop is a mobile application available on iOS and Android that uses AI technology to serve as a comprehensive shopping assistant. It helps users find and track items, earn rewards, and discover new brands.
How do I use Shop?
Simply download the Shop app from the iOS App Store or Google Play Store, sign in, and start searching for items. You can also explore suggested searches and use the AI assistant for personalized shopping support. The app features a fast and secure checkout process with Shop Pay and provides real-time order tracking.
What is Shop Pay?
Shop Pay is a secure one-tap checkout option within the Shop app that allows for interest-free payments over 12 months. Users earn instant rewards with each purchase.
How can I track my orders?
Shop offers real-time tracking for all your orders, providing updates and notifications to keep you informed on the status of your deliveries.
How do I earn rewards with Shop?
By using Shop Pay for your purchases, you earn 1% Shop Cash on each order. These rewards can be redeemed within the Shop app and enhanced with special offers.
What does the AI-powered shopping assistant do?
The AI-powered shopping assistant in Shop provides tailored shopping suggestions, helping users quickly and easily find the products they are looking for.