Frequently Asked Questions About Schematic
Can I build truly custom usage-based pricing without coding?
Yes. Schematic’s visual pricing builder supports multi-dimensional usage models—e.g., “$0.02 per 1,000 API calls + $5 per GB of processed data”—with configurable aggregation windows (daily, monthly, rolling), overage policies, and tiered rate schedules. All configured and updated in minutes, no code required.
How does Schematic handle Stripe webhooks and subscription lifecycle events?
Schematic listens to Stripe events (e.g., invoice.paid, customer.subscription.updated) and automatically synchronizes entitlements, usage resets, and plan transitions. It also publishes its own webhook events—like entitlement.granted or usage.threshold_exceeded—so your app can react in real time without polling or custom integrations.
Is my usage data secure and compliant?
Absolutely. Schematic is SOC 2 Type II certified and GDPR-compliant. Usage data is encrypted in transit and at rest, never shared with third parties, and fully deletable per customer request. You retain ownership—and control—of all telemetry and billing data.
What makes Smart Flags different from standard feature flags?
Standard flags toggle features on/off. Smart Flags embed *monetization intent*: they know if a user is on a trial, has exceeded their quota, qualifies for an upgrade, or should be charged for a newly enabled capability. They trigger actions—like showing a paywall, updating Stripe metadata, or firing a usage alert—not just UI changes.
Can I manage grandfathered plans or custom billing exceptions?
Yes. Schematic supports plan overrides, manual entitlement grants, custom billing cycles, and one-off adjustments—all managed through the UI. Finance and CS teams can resolve edge cases without waiting for engineering or risking inconsistent state across Stripe and your app.