What is Sauce?
Sauce is a cutting-edge AI-driven feedback engine designed to streamline the collection and summarization of product insights. It empowers product teams by automating the consolidation of feedback, summarizing insights, and facilitating impactful product releases. By reducing the noise and manual tagging efforts, Sauce ensures that every stakeholder's voice is acknowledged and product updates are meaningful. This tool integrates feedback from various channels such as customer feedback, bug reports, feature requests, app reviews, and NPS scores.
How to use Sauce?
To get started with Sauce, product teams must enroll in the beta program. Once enrolled, teams can integrate all their feedback sources, beginning with Slack, to centralize all feedback. Sauce automates the aggregation of feedback into relevant categories such as themes, feature requests, bugs, and sentiment. It helps identify trends and filters out the noise. Teams can utilize this information to release impactful updates by automatically incorporating customer feedback into the release process and syncing with tools like Jira or Linear. The process is completed by notifying feedback reporters when their feedback is tagged and upon release, and presenting feedback and related features in digestible customer profiles synced with the CRM.