Salesken: AI Assistant for Sales Performance & Customer Engagement

Salesken is an AI Sales Assistant that provides play-by-play visibility of sales reps' performance on calls to improve customer engagement and close more deals.

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Salesken: AI Assistant for Sales Performance & Customer Engagement
Directory : Sales Assistant, AI Analytics Assistant

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Understanding Salesken

Salesken is an AI-powered sales assistant designed to enhance sales calls by providing real-time insights and guidance, helping sales reps engage better with customers and secure more deals.

Getting Started with Salesken

1. Integration: Sync Salesken with your CRM, dialer, and video conferencing tools.
2. Analysis: Monitor and assess every sales conversation to identify areas for improvement.

Key Features of Salesken

Pitch Analysis

Call Transcription & Recording

Training & Development

Call Supervision

Insights & Recommendations

Detailed Reporting

Voice Recording

Revenue Forecasting

Live Cueing

Comprehensive Sales Activity Management

Post-Call Analytics

Multichannel Support

Cloud Telephony Integration

Correlation Insights

Performance Metrics

Automated Quality Assurance

CRM & Quality Automation

Call Snippet Library

Practical Applications of Salesken

Sales Operations

Activity Tracking

Persona-Based Insights

Industry-Specific Solutions

Frequently Asked Questions (FAQ)

What is Salesken?

Salesken is an AI-driven sales assistant offering real-time insights to enhance sales call performance, customer engagement, and deal closures.

How to use Salesken?

1. Integration: Sync Salesken with your CRM, dialer, and video conferencing tools.
2. Analysis: Monitor and assess every sales conversation to identify areas for improvement.
3. Optimization: Offer real-time coaching to improve sales outcomes.

Is my data secure?

Yes, Salesken is GDPR-CCPA compliant and ISO 9001/2000 certified, with regular audits ensuring data security.

Will my customers know that the call is getting recorded?

Yes, it's recommended to inform customers about call recordings. Use a pre-recorded message for inbound calls and obtain confirmation for outbound calls.

Why use Salesken if we already have a chatbot?

Salesken provides real-time coaching and insights during calls, enhancing agent performance and increasing deal closures, unlike chatbots that offer preset responses.

Can anyone listen in on the calls my agents have with customers?

No, only authorized personnel within your organization can access call recordings.

Can I share the conversations with people outside my organization?

No, call recordings are restricted to authorized users within your organization and cannot be shared externally.