FAQ from ReviewReply.AI
What is ReviewReply.AI?
ReviewReply.AI is an advanced AI tool that assists businesses in managing and responding to customer reviews efficiently. It automates the response process, helping businesses save time and ensuring timely, relevant replies to customer feedback.
How to use ReviewReply.AI?
To utilize ReviewReply.AI, connect your business's online listings to the system. It will monitor your reviews and generate AI-based responses. You have the option to review and edit these responses before they are sent out. ReviewReply.AI also offers a location management dashboard to notify you of new reviews.
How does this work?
ReviewReply.AI links to your business's online profiles and tracks all incoming reviews. Using AI, it generates responses that you can review and modify before they are sent to customers.
How much does this cost?
The pricing varies based on factors like the number of locations, industry, and monthly review volume. ReviewReply.AI provides flexible pricing options to suit different client needs.
Who do you work with?
ReviewReply.AI serves a variety of industries, including hotels, restaurants, tire shops, car dealerships, home services, legal practices, and healthcare facilities.
What sites do you monitor?
Currently, ReviewReply.AI monitors and responds to reviews on Facebook and Google. They are continually expanding their service to include more review platforms and welcome user suggestions.
Can you tailor your responses to my brand?
Yes, ReviewReply.AI can create brand-specific responses by analyzing your past reviews and responses. This customized service is available for an additional fee.
Do you update me on new reviews?
Yes, ReviewReply.AI offers a location management dashboard that provides real-time notifications of new reviews. You can also set criteria to receive alerts for reviews with specific ratings.