What is Question Base?
Question Base is an innovative solution designed to enhance the efficiency of customer-facing teams by delivering prompt, verified responses to their inquiries within Slack. Leveraging AI technology, it serves as a unified source of information for teams involved in customer support, sales, and customer success.
How to Use Question Base?
To start using Question Base, integrate it into your company's Slack workspace. Once integrated, you can choose specific Slack channels where Question Base will provide answers. You can also upload various documents like employee handbooks or sales guides to build a comprehensive Q&A database. The AI in Question Base detects and responds to questions in Slack, delivering instant and verified answers.