FAQ from Qualint
What is Qualint?
Qualint is an AI-driven Quality Assurance platform tailored for call centers. It provides instant monitoring, comprehensive analytics, valuable feedback, and customizable KPIs for optimizing call center performance.
How to use Qualint?
Using Qualint is easy. Upload call recordings for instant analysis, gain real-time insights, and work with your team to optimize your operations.
What kind of insights can I get from Qualint?
Qualint offers real-time insights, personalized quality standards, optimized processes, and improved collaboration to help your call center thrive.
How does Qualint handle regulatory challenges?
Qualint aids in navigating regulatory requirements by offering detailed analytics, meaningful feedback, and actionable recommendations to ensure your call center's compliance with industry standards.