FAQ from PodGen.io
What is PodGen.io?
PodGen.io is an intelligent podcast creation platform that transforms any written or video-based content — or even a single idea — into compelling, human-sounding audio episodes using proprietary AI voice models and dialogue orchestration. With zero recording, editing, or hosting overhead, it empowers creators to publish rich, multilingual, multi-host podcasts at unprecedented speed and fidelity.
How to use PodGen.io?
Enter your source (URL, document, script, or topic), select voice personalities and speaking style, then generate. The AI writes a natural-sounding script *and* performs it with timing, intonation, and interactivity — delivering a ready-to-publish episode in minutes. Drag-and-drop uploads, batch processing, and API access make scaling effortless.
What are credits and how do they work?
Credits power your podcast generation: 25 credits = 1 minute of final audio output. Credits are only deducted upon successful export — not for previewing scripts, adjusting settings, or failed jobs. This ensures fair, transparent usage aligned with real output.
Can I change or cancel my plan anytime?
Absolutely. Upgrade, downgrade, or cancel with one click — changes apply immediately, and you retain full access until your current billing period ends. No contracts, no penalties, no hoops.
Do unused credits roll over to the next month?
No — credits reset monthly with your subscription cycle. To maximize value, choose a plan matching your average monthly output (e.g., 500 credits ≈ 20 minutes). Annual plans offer up to 20% savings and extended credit validity.
What's included in the free plan?
The free tier includes 100 credits (≈4 minutes of audio), access to all 50+ voices and 25+ languages, unlimited input formats, and standard distribution. No trial credit card required — just sign up and start creating.
Do you offer enterprise solutions?
Yes. Enterprise customers receive dedicated account management, SSO/SAML integration, private voice cloning, custom domain RSS feeds, SLA-backed uptime, and priority API support. Contact sales for tailored packages and volume licensing.
Is there a money-back guarantee?
Yes — a full 7-day, no-questions-asked refund on all paid plans. If PodGen.io doesn’t accelerate your content workflow within the first week, simply email support for an instant refund.