Discover Pivony: Omni-Channel Insights and Neural Language Understanding
Pivony is an innovative Voice of Customer (VoC) Analytics Platform that leverages advanced Neural Language Understanding to deliver continuous, actionable insights from consumer feedback across multiple channels. Designed to help businesses enhance customer experiences, Pivony integrates feedback from various sources, allowing for a comprehensive understanding of consumer sentiments and trends.
Getting Started with Pivony's Analytics Platform
To begin using Pivony, schedule a demo to explore its comprehensive features. Once registered, create custom dashboards to identify areas for customer retention and growth. Utilize the platform's AI-generated topics to uncover industry trends and anomalies. Transform insights into measurable Key Performance Indicators (KPIs) and track their progress over time. Collaborate with your team by creating shared dashboards and reports, and analyze specific keywords, products, or brands for deeper insights. Access a range of support and resources to maximize the platform's capabilities.