Pivony Analytics Features

Pivony Analytics Features. Pivony Analytics: Gain continuous omni-channel insights with advanced neural understanding to enhance customer experience from every review.

Key Features of Pivony’s Analytics Platform

Omni-Channel VoC Analytics

Neural Language Understanding

Customizable Dashboards for Insight Capture

AI-Driven Topic Generation for Trend Analysis

Creation of Custom Topics

Tracking KPIs from Custom Topics

Team Collaboration and Shared Insights

Custom Report Generation

Keyword, Product, and Brand Analysis

Extensive Support and Resources

Use Cases for Pivony’s Analytics Platform

Customer Experience Enhancement

Brand Reputation Management

Competitor Insights

Market Research and Analysis

Strategic Campaign Development