FAQ from Ping Parrot
What is Ping Parrot?
Ping Parrot is an AI-powered chatbot for website integration.
How to use Ping Parrot?
Create a custom chatbot in minutes, embed it on your website, and handle customer support with ease. No coding required.
Can I train the chatbot without a website?
Yes, you can input your own FAQs and other data into the chatbot's knowledge base for training.
How do I integrate the chatbot with my website?
You will receive a unique URL to integrate as a chat widget or a direct link from your site.
Can I try a demo before signing up?
Yes, you can test the chatbot on the website to see how it functions.
What data sources can I use to train the chatbot?
Train the chatbot using your website content and FAQs. It learns from your site’s pages and provided Q&A.
How long does it take to train the chatbot?
The training time varies with the data amount. More data improves responses but requires longer training. You can start with initial data and let it improve over time.
Will the chatbot retrain automatically if I update my website?
No, it doesn’t refresh automatically. You can manually retrain it by selecting the updated pages and retraining.
Is there a free plan?
Yes, a free forever plan allows you to create and train a chatbot with your own data.
Does it support languages other than English?
Yes, it supports over 80 languages, allowing for training in multiple languages.
Can I customize the chatbot to match my brand?
Yes, you can customize the chat widget's appearance, name, avatar, welcome message, and question suggestions.
Are conversations between the chatbot and visitors saved?
Yes, all interactions are securely stored for analysis and improvement.
Can I use the chatbot on multiple websites?
Yes, you can embed it on multiple websites at no extra cost.
Is there an API for Ping Parrot?
An API is under development and will soon be available for programmatic interaction.
What if I need a custom feature not supported by Ping Parrot?
As an enterprise customer, you can collaborate with our team to create a tailored solution.
Can I manually take over conversations?
Manual takeover is not currently supported but is being developed for future release.