FAQ from OpenTrain AI
What is OpenTrain AI?
OpenTrain AI is the trusted platform for AI teams seeking human-in-the-loop excellence — connecting mission-critical AI projects with rigorously vetted, domain-specialized data experts across 60+ technical fields. It combines the flexibility of a global freelance marketplace with the reliability of an enterprise-grade managed service — all built on principles of transparency, scalability, and data stewardship.
How to use OpenTrain AI?
Create your account, define your project scope (with optional anonymization), and instantly tap into a pre-verified pool of AI Trainers. Review skill-matched proposals, collaborate in your native labeling environment, and pay only for validated outputs — milestone-by-milestone. Or, engage our managed service for turnkey labeling operations, backed by documented SLAs and continuous quality oversight.
Is my data secure & confidential?
Absolutely. All projects support encrypted data transfer, role-based access controls, customizable NDAs, and optional data residency options. Freelancers undergo mandatory security training, and managed service engagements include contractual data processing agreements (DPAs) compliant with global privacy frameworks.
What is the pricing model?
Posting projects is free. You pay only for delivered, approved work — with transparent, competitive rates set by experts (per task/hour/fixed project) or fixed-fee quotes for managed services. No hidden platform fees, subscriptions, or minimum spend requirements.
Can I source data labelers anonymously?
Yes. You can post projects without revealing your company name, logo, contact details, or project origin — preserving confidentiality while still attracting top-tier talent committed to ethical, high-integrity labeling.
How do payments and pricing work?
Funding is handled via secure Stripe-powered escrow. You load funds or use card/bank transfer, and payments release automatically upon your approval of completed milestones. Flexible models include per-annotation, hourly, or fixed-scope pricing — with real-time budget tracking and detailed invoicing.