Frequently Asked Questions (FAQ)
What is NorthPole.Direct?
NorthPole.Direct provides personalized, AI-generated letters from Santa, delivered directly to your home.
How Do I Use NorthPole.Direct?
It’s simple! Personalize your letter, choose your delivery method, and enjoy the magic as your child receives their letter from Santa.
Can I Create Letters for Multiple Children?
Absolutely! You can generate personalized letters for every child in your family.
How is the Letter Personalized?
Our AI uses the details you provide to create a custom letter that feels special and unique to your child.
Is This Part of the USPS Letter From Santa Program?
No, NorthPole.Direct is an independent service, unaffiliated with the USPS Operation Santa Program. For USPS services, please visit their website directly.
Are There Any Limits to Using This Service?
There are no limits! You can create as many letters as you’d like, whenever you need them.
How Long Will It Take to Receive a Mailed Letter?
Your letter will be mailed according to the delivery window you select, ensuring it arrives on time for your holiday celebration.
Can I Edit the Letter After It’s Created?
You can adjust the letter’s design before printing or mailing it. Further edits can be made by modifying the PDF.
Do I Need Special Materials to Print the Letter at Home?
Our letters are designed to work with standard home printers, though using festive or special paper can enhance the experience.