FAQ from Neexa
What is Neexa?
Neexa is an AI-driven sales assistant designed to engage with website visitors and customers, automating sales interactions 24/7.
How to use Neexa?
Register your Neexa account, input your business details, and activate the Neexa Bot on your website or WhatsApp Business. Watch as Neexa handles customer interactions and converts prospects into clients.
What are "Responses" in Pricing?
"Responses" indicate the number of interactions Neexa provides. Each pricing tier includes a specified number of these interactions.
What is an Agent(s)?
An Agent refers to the AI-powered chatbot capable of human-like conversations. Multiple agents can be created for different roles, such as Sales Agent and Q&A Agent.
Can I use Neexa for Customer Support?
Yes, Neexa can be configured as a support assistant to help customers resolve issues, in addition to its primary role as a sales agent.
How will the AI learn about my business?
Input your business information into the Neexa Dashboard. The AI will use this data to quickly learn and adapt to your business needs.
How does your WhatsApp Integration Work?
Neexa uses Meta's WhatsApp Business API to send and receive messages. This allows the AI to manage WhatsApp communications, with the option for human intervention when necessary.