FAQ from Moly.ai
What is Moly.ai?
Moly.ai is a smart, real-time chatbot that delivers tailored responses based on your site’s content and documents, designed to enhance the customer experience by providing personalized support.
How do I use Moly.ai?
To start using Moly.ai:
1. Create your chatbot by defining its name and design.
2. Select the web pages for AI training.
3. Upload supporting documents like PDFs, Word files, etc.
4. Wait a few minutes while the AI trains.
5. Embed the chatbot on your site to begin addressing customer queries instantly.
What are Moly.ai’s core features?
Moly.ai offers several key features:
- Real-time responses tailored to your content.
- Intuitive interface for user-friendly engagement.
- Helps increase conversions by addressing customer concerns.
- Simple, fast setup with no coding needed.
What are the use cases of Moly.ai?
Moly.ai is ideal for:
- Providing immediate customer support.
- Creating better customer experiences.
- Streamlining the process of answering customer inquiries.
- Handling a high volume of visitor questions with ease.
- Boosting customer confidence by offering instant solutions.