Quick-Reference FAQ
What is Mando AI?
Mando AI is a no-code AI agent platform engineered for SMEs who need intelligent, customizable, and affordable automation. Unlike generic chatbot builders, Mando enables businesses to train AI agents on proprietary knowledge, control their voice and behavior, and deploy them across channels—without developers, APIs, or ongoing maintenance.
How do I use Mando AI?
Start by connecting your knowledge (e.g., website, product docs, support tickets). Select an LLM, adjust response guidelines, preview conversations, and publish. Your agent begins assisting customers immediately—with full control over escalation rules, branding, and integration points.
What is Mando—and how does it work?
Mando AI works like an intelligent extension of your team: it ingests your data, understands your business context, and responds conversationally—adapting tone, language, and depth based on your settings. Behind the scenes, it orchestrates LLM inference, retrieval-augmented generation (RAG), and real-time analytics—all abstracted into a simple UI.
How do I get started with Mando?
Sign up for a free trial, import your first knowledge source, and follow the guided setup wizard. Within minutes, you’ll have a working AI assistant ready for testing—or live deployment.
Is there a free trial for Mando?
Yes. Mando AI offers a generous free tier with full feature access—including 5,000 AI Outputs, 500 training pages, and 50K PageViews per month—ideal for testing, prototyping, and early adoption.
Why is Mando AI priced lower than alternatives?
Because Mando AI is built *for* SMEs—not repurposed enterprise software. We eliminate hidden costs (e.g., per-agent licensing, mandatory professional services), optimize inference efficiency, and offer transparent, usage-based pricing—so you pay only for what you use, not for overhead.
What is AI credit?
AI Credit is Mando AI’s unit of AI interaction—each message generated by your agent consumes one credit. It powers responses, summaries, translations, and lead scoring—making usage predictable and scalable.
What happens after I run out of AI Credit?
You’ll receive usage alerts before depletion. Once exhausted, additional credits auto-renew at $1.50 per 1,000 outputs—billed monthly. No service interruption; no overage surprises.
What is the AI Output Limit?
The Essential plan includes 5,000 AI Outputs monthly. This covers typical SME support volume—e.g., ~125 daily interactions. Higher tiers scale linearly with business growth.
What happens after I reach my AI Output limit?
Your agents continue operating seamlessly. Excess outputs are billed incrementally ($1.50 per 1,000), with real-time usage dashboards to forecast spend and optimize performance.
What is a page—and are there word limits?
A “page” represents a standardized unit of textual content used for training (e.g., one webpage, one PDF page, or ~500 words of structured text). There’s no strict word cap—but highly dense or code-heavy content may be processed more efficiently as multiple pages.
What happens if I exceed my PageViews limit?
PageViews track how often your embedded AI assistant is loaded by visitors. After 50K monthly views, additional views are billed at $1 per 10K—ensuring fair, usage-aligned pricing as traffic grows.
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