FAQ from macky
What is macky?
Macky is an AI-driven platform offering top-tier consulting by converting complex queries into valuable, actionable insights. It combines AI innovation with Kinetic Consulting's expertise to deliver optimal solutions for various consulting needs.
How to use macky?
Simply ask a question on macky, and the platform will provide high-level consulting and actionable insights. It's easy to use and accessible for enterprises of all sizes. Sign up for free and enhance your business growth with insightful answers.
What types of queries can macky help with?
Macky assists with a broad range of queries including HR, operations, strategy & research, customer experience, sales & marketing, productivity, image creation, finance, and IT.
How does macky provide consulting insights?
Macky utilizes advanced AI technology to analyze and simplify complex queries, delivering valuable and actionable insights efficiently.
What is the response time for consulting queries?
Response times depend on the chosen plan. The Free plan offers a standard response time of 10 seconds, the Basic plan has standard response time, the Pro plan prioritizes responses within 5 seconds, and the Enterprise plan ensures instant responses within 3 seconds.
Does macky offer support?
Yes, macky provides support via email and live chat. The support level varies by plan, with the Pro and Enterprise plans offering priority support.
Can macky integrate with third-party platforms?
Yes, macky supports basic integration with platforms like CMS and HelpDesk. The Enterprise plan includes advanced integration with third-party platforms and APIs.
Is there a limit to the number of consulting queries?
The Free plan limits to 10 queries per month, while the Basic and Pro plans offer unlimited queries, as does the Enterprise plan.
How can I contact the support team?
You can reach the macky support team via email, live chat, and phone. The Enterprise plan provides dedicated account managers and 24/7 priority support.
What is the pricing for the Enterprise plan?
The Enterprise plan pricing starts at $199 per month and can be customized based on specific business requirements. Contact our sales team for more details.