Frequently Asked Questions
What is Lychee?
Lychee is an easy-to-use data analysis and visualization tool that eliminates the need for complex spreadsheets.
How to use Lychee?
Lychee allows you to drag and drop Excel files or create new spreadsheets, instantly converting data into interactive visuals.
What does lifetime access include?
Lifetime access provides continuous use of Lychee, including all current and future features, without any additional charges.
Will there be extra fees after the pre-order period?
No, your lifetime access purchase includes all future updates and features, even after transitioning to a subscription model.
How to access lifetime features post pre-order?
Complete your purchase before the pre-order ends to secure lifetime access. Post pre-order, Lychee will offer subscription-based access.
Is there a trial for lifetime access?
There isn't a trial for lifetime access. You can wait for the subscription plans post pre-order if you prefer to try Lychee first.
Can lifetime access be shared?
Lifetime access is for individual use. For team access, contact us at [email protected] for enterprise pricing.
What if issues arise post pre-order?
Our support team is available to assist with any issues. Contact us at [email protected] for help.
How long is the pre-order period?
The pre-order period is limited. After this, Lychee will move to a subscription model and lifetime access will no longer be available.
Can I get a refund if I'm unsatisfied?
If Lychee doesn't meet your needs, contact us for a refund at [email protected]. No questions asked.
Will I receive updates with lifetime access?
Yes, lifetime access includes all updates and new features introduced during and after the pre-order period.
How to ensure lifetime access?
Secure your lifetime access by completing your purchase before the pre-order ends. Post pre-order, Lychee will offer subscriptions only.