Key Features of ioni.ai
AI Assistant: Generate draft replies or extend them with detailed information.
AI Chatbot: Automatically handle routine customer inquiries.
AI Search: Deliver precise answers to user queries.
AI Widget Builder: Easily create a customized chatbot widget for your website.
Conversations Analytics: Analyze interactions to improve customer satisfaction.
Chatbot to Human: Smoothly transfer conversations to a human agent when necessary.
Practical Applications of ioni.ai
Handling General Inquiries: The AI assistant swiftly addresses common questions.
Managing User-Specific Queries: Retrieves and uses user data to respond to complex questions.
Answering RAQs (Repeatedly Asked Questions): As the AI learns, it provides more accurate answers by analyzing related content.
Onboarding New Support Agents: Automates knowledge sharing, enabling new agents to become effective quickly without extensive training.
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ioni.ai Pricing
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