FAQ from Insight7
What is Insight7?
Insight7 is an AI-driven customer insights repository that helps product teams quickly identify customer opportunities by automating the analysis of customer data. It creates visual, shareable dashboards with actionable insights.
How to use Insight7?
To use Insight7, upload your customer data or connect your communication channels. The AI will analyze the data, extracting insights from call transcripts, interviews, support tickets, and NPS data. These insights are displayed in interactive dashboards for easy viewing and sharing.
How does Insight7 extract customer insights?
Insight7 leverages AI to analyze various customer data sources, such as call transcripts and interviews. It identifies actionable themes and opportunities, significantly reducing the need for manual analysis.
Can Insight7 integrate with different communication channels and data sources?
Yes, Insight7 integrates with multiple communication channels and data sources, providing a centralized platform for extracting and analyzing customer insights.
Is customer data secure and private with Insight7?
Absolutely. Insight7 employs enterprise-grade security measures, including 256-bit AES and SSL/TLS encryption, security logging, uptime monitoring, and system availability metrics to ensure data privacy and security.
What teams can benefit from using Insight7?
Insight7 is ideal for product teams, marketing teams, and research teams. Product teams can find opportunities and recommendations, marketing teams can better understand customer needs, and research teams can automate their research processes.
Is there a free trial available for Insight7?
Yes, Insight7 offers a free trial. You can sign up on their website to start experiencing the benefits of automated customer insights today.