FAQ from Gnow
What is Gnow?
Gnow is an AI Education platform, crafted just for you.
How to use Gnow?
Signing up is straightforward. Click the "Sign Up" button on our homepage and follow the instructions to create your account.
How do I sign up for your services?
Sign up easily by clicking the "Sign Up" button on our homepage and following the instructions.
What payment methods do you accept?
We accept major credit cards, debit cards, and PayPal. Choose your preferred method during checkout.
Is my personal information safe with you?
Absolutely. We prioritize data security, encrypting your personal information and storing it securely. We do not share it with third parties.
What if I need to cancel my subscription?
You can cancel your subscription anytime by logging into your account and navigating to the "Subscription" section. Follow the prompts to cancel.
How can I contact your customer support?
Contact us via our "Contact Us" page or email us at [email protected]. We are available 24/7 to assist you.
What are the system requirements for using your software?
Our software is compatible with Windows, macOS, and Linux. A modern web browser is required to access our services.
Can I upgrade my plan at any time?
Yes, you can upgrade your plan anytime. Log in to your account and go to the "Pricing" page to select the pro plan.
Do you offer discounts for non-profit organizations?
Yes, we offer special pricing for non-profit organizations. Contact our sales team at [email protected] for details.
What is your response time for support requests?
We strive to respond to support requests within 24 hours. Our team is committed to providing timely and helpful assistance.