Frequently Asked Questions
What is FireChatbot?
FireChatbot is an AI-powered communication tool that enables businesses to offer real-time, multilingual customer support through a smart, self-learning chatbot, complete with analytics and GDPR-safe operations.
How do I set up FireChatbot on my website?
Simply copy and paste the provided script into your website’s code. Once integrated, the chatbot begins functioning instantly, engaging visitors in their preferred language.
How does FireChatbot maintain GDPR compliance?
The platform ensures compliance by minimizing data retention—personal data is automatically purged after one hour—and employing secure, encrypted data transmission practices.
Is design customization supported in FireChatbot?
Yes, users can fully personalize the chatbot’s visual elements such as color themes, logos, size, and placement to align with their brand’s look and feel.