What is FeedLoops.co?
FeedLoops.co is an advanced AI-driven platform designed for gathering and managing customer feedback and reviews. It facilitates the collection of valuable insights from customers at scale, transforming satisfied users into brand advocates by encouraging them to post positive reviews on major review sites.
How to use FeedLoops.co?
To use FeedLoops.co, simply integrate a link into your communication channels. FeedLoops.co employs an AI chatbot to interact with customers through email or text messages after their service experience. The chatbot engages in a conversational style, gathering feedback and, based on sentiment analysis, prompting happy customers to share their positive experiences on platforms such as Google Maps or TripAdvisor.