FAQ from FeedLens
What is FeedLens?
FeedLens is an AI-powered mobile app review management platform.
How to use FeedLens?
Gain crucial insights from thousands of app reviews, and respond automatically and contextually. Analyze and categorize reviews, derive new feature ideas, and keep an eye on competitors.
Why do I need FeedLens?
FeedLens enables you to extract valuable insights from app reviews, engage with users, and drive growth by leveraging user feedback.
Can I get a taste of the magic with a free trial?
Yes, FeedLens offers a free trial to experience the platform's full potential within the trial limits.
How does pricing per workspace work?
FeedLens provides pricing at the workspace level, allowing flexibility in app and user quota allocation.
What is your refund policy?
Refund requests are reviewed individually. Contact the FeedLens team for assistance.
How does support work?
Support is available via email at [email protected] with responses within one business day.
Do you provide tutorials?
FeedLens is developing comprehensive tutorial documentation. Meanwhile, support is available through email.
How do you track my app’s reviews?
FeedLens captures and analyzes both public and private reviews using your app's URL and API key.
How can I cancel my subscription?
You can cancel your subscription anytime without additional charges.
Is my data secure?
FeedLens prioritizes data security and is in the process of obtaining ISO 27001 certification.