What is Faye - Web3 Helpdesk: AI Smart Contract Support & Automation?
Faye is an innovative Web3 helpdesk designed to revolutionize customer success through AI-powered support and automation. It helps businesses streamline their customer service operations, offering precise troubleshooting for smart contracts and blockchain-related issues.
How to Get Started with Faye - Web3 Helpdesk
To begin using Faye, follow these simple steps: 1. Register for an account on the Faye platform. 2. Set up your customer query automation preferences in the admin panel. 3. Connect Faye with your Discord server and website to engage users on their preferred platforms. 4. Faye's AI chatbot will handle user inquiries with relevant and accurate responses based on blockchain data and smart contracts. 5. For complex issues, Faye facilitates a smooth transfer from chatbot to human agents, ensuring comprehensive support. 6. Utilize the all-in-one admin dashboard to manage tasks, respond to live messages, and enhance customer satisfaction.