Frequently Asked Questions
What is Ellie?
Ellie is your AI Email Assistant that learns from your writing style to reply to emails as if you wrote them yourself.
How do I use Ellie?
Install Ellie as a browser extension. It integrates with your workflow and learns from example email data you provide.
Does Ellie read my emails?
No, Ellie only uses example email data to match your writing style and generate relevant responses.
Which browsers are compatible with Ellie?
Ellie is available as an extension for both Chrome and Firefox.
Which email clients are supported?
Ellie works fully with Gmail and Fastmail, and other web-based clients can use the toolbar popup for replies.
Why is there a limit on the number of replies?
Generating AI responses incurs costs. Paid plans offer more replies to cover these expenses.
How do I teach Ellie new information?
Provide documents or URLs for Ellie to learn from, and it will include relevant information in its responses.
I don't want Ellie to read my private emails!
Ellie only uses your email replies to generate responses. It does not store or share your email data.
Who developed Ellie?
Ellie is the brainchild of Danielle and James, two digital nomads who are developing Ellie while sailing around the world.
Can we write a story about Ellie?
If you're a member of the press, please contact us via email for further information and discussions.