FAQ from Elastic AI Chatbot
What is Elastic AI Chatbot?
Elastic AI Chatbot is a smart and efficient chatbot solution for businesses, utilizing AI and natural language processing to automate and improve customer service across various social channels.
How to use Elastic AI Chatbot?
To start using Elastic AI Chatbot, sign up for a free 14-day trial, log in to the platform, and configure the chatbot to meet your business needs. Deploy it on multiple social channels to engage with customers 24/7, handling queries, generating leads, and personalizing interactions.
What are the core features of Elastic AI Chatbot?
Core features of Elastic AI Chatbot include natural language processing, automated responses, omnichannel support, multilingual capabilities, a OneView Inbox, Live Chat, DocuSense, and seamless integration with third-party applications and CRMs.
What are the use cases for Elastic AI Chatbot?
Elastic AI Chatbot is versatile across various industries, such as E-commerce & Retail for conversational selling, Insurance & Banking for customer engagement, Travel & Hospitality for personalized experiences, and Government for citizen support.
What are the pricing options for Elastic AI Chatbot?
Elastic AI Chatbot offers flexible pricing plans. The Business plan starts at AED 1099/month, including omnichannel support and website integration. The Business PRO plan starts at AED 1999/month, with additional features and integrations. The On-Premise plan allows hosting on your own servers, offering extended customization support.