Ecango Frequently Asked Questions

Ecango Frequently Asked Questions. AI Audio and Video Transcription Tool

Ecango FAQ

What is Ecango?

Ecango is an AI-powered transcription tool for audio and video content.

How do I use Ecango?

Upload or drag and drop your files, wait for transcription, and then export in the format you need.

How does Ecango utilize AI for transcription?

Ecango employs AI algorithms to convert spoken content into text with an accuracy of 98.5%, supporting over 100 languages and accents.

Does Ecango handle multiple speakers?

Yes, Ecango offers speaker diarization to identify and transcribe different speakers within the same file.

Can Ecango transcribe low-quality audio?

Yes, Ecango can filter out noise and transcribe poor quality audio or video files effectively.

How long does the transcription process take?

The duration depends on the file length and quality, but typically one hour of good quality audio takes a few minutes to transcribe.

What are the costs involved?

Ecango has a free plan with limited features. Paid plans start at $14 per month and vary by the number of users and features.

Is there a free plan available?

Yes, Ecango offers a free plan with two transcriptions per month. Additional transcriptions are available on paid plans.

Which file formats are supported?

Ecango supports various audio and video formats, including mp3, wav, and m4a. Transcripts can be exported as docx, pdf, or txt.

Who benefits from using Ecango?

Ecango is ideal for anyone needing transcription or translation services, including individuals, businesses, podcasters, and content creators.

Is there a limit on the amount of audio I can transcribe?

Different plans have different limits. The Business plan offers unlimited transcriptions.

What languages does Ecango support?

Ecango supports over 133 languages, including major languages like English, Spanish, French, German, Chinese, Japanese, Korean, Russian, Arabic, Portuguese, and Italian.