FAQ from Dynamic Mockups
What is Dynamic Mockups?
Dynamic Mockups is a cloud-native mockup automation platform that lets creators generate photorealistic, context-aware product visuals—on demand and at scale—using customizable Photoshop templates, AI-powered background generation, and developer-friendly APIs. Designed for speed and precision, it replaces manual photo editing with intelligent, repeatable workflows—helping e-commerce brands ship compelling visuals faster, cheaper, and more consistently.
How to use Dynamic Mockups?
Begin with the web app: choose a template (from our library or upload your own), drag-and-drop your design, adjust layers and lighting if needed, then generate. For enterprise-scale needs, use the Bulk Mockup Generator to process entire design libraries—or connect via API to trigger mockup creation automatically during listing uploads, inventory syncs, or marketing campaigns. Pre-built connectors for WordPress, Shopify, Etsy, and Zapier make integration frictionless.
Do I need Photoshop installed to use my PSD templates?
No. Dynamic Mockups processes PSD files entirely in the browser or cloud—no local software required. As long as your PSD uses properly named, non-rasterized smart layers (with blend modes and masks preserved), our engine reads and maps them accurately.
Can I generate mockups for multiple products in a single batch?
Absolutely. The Bulk Mockup Generator accepts CSV or JSON inputs mapping designs to products, variants, and templates—producing thousands of unique, correctly positioned mockups in under a minute.
Are mockups generated with transparent backgrounds or embedded scenes?
You choose. Every export includes both options: clean PNGs with alpha transparency *and* fully composed scenes (e.g., mugs on rustic tables, tees on models, posters in minimalist rooms)—all rendered from your selected AI Photoshoot environment or custom background.
What’s the maximum resolution and file size supported?
We support source assets up to 10,000 × 10,000 px and deliver exports up to 4K (3840 × 2160 px) in lossless PNG or optimized WebP—ideal for retina displays, Amazon A+ content, and social ads.
Is there an SLA or uptime guarantee for API users?
Yes. All paid plans include a 99.9% uptime SLA, dedicated rate limiting controls, webhook retry logic, and priority support—ensuring reliability for mission-critical integrations.