Docsie Frequently Asked Questions

Docsie Frequently Asked Questions. Docsie is an easy-to-use web tool for making and managing product docs & knowledge bases. It helps you create great content that everyone will love, whether you're writing tech stuff or managing products.

Frequently Asked Questions about Docsie

What is Docsie?

Docsie is a web tool that simplifies the creation and management of product documentation and knowledge bases, catering to both technical and non-technical needs.

How do you use Docsie?

Docsie allows for the easy creation and management of various documentation types, including enterprise knowledge bases, product docs, help centers, chatbots, user manuals, and SOPs. Its features support efficient publication of both internal and external knowledge bases.

What are Docsie's main features?

Key features of Docsie include document lifecycle management, in-app help interfaces, support tickets, AI chatbot, AI-generated content, product tours, dynamic content embeds, markdown and WYSIWYG editor, feedback and web analytics, and walkthroughs and guided tours.

Who benefits from using Docsie?

Docsie is designed for technical writers, product managers, developers, and anyone involved in creating and managing documentation and knowledge bases.

What pricing plans are available for Docsie?

Docsie offers four pricing tiers: Standard ($99/month), Premium ($179/month), Business ($249/month), and Organization ($699/month). Each plan provides a different set of features and benefits.

What are some use cases for Docsie?

Docsie is versatile, serving technical writers for creating various technical documents, product managers for developing product docs and help centers, and developers for compiling API documentation and system specifications.