FAQ from Dialogview
What is Dialogview?
Dialogview is a Smart Contact Centre Solution that consolidates various customer interactions, including live chat, audio/video calls, intuitive bots, screen sharing, canned responses, group conversations, document repository, and meeting scheduling, into a single interface.
How to use Dialogview?
Schedule a demo with our experts who will showcase its features and help integrate it into your existing systems. Once integrated, Dialogview optimizes communications and enhances customer service through efficient channel management and remote collaboration tools.
Are the contact center and conferencing separate products?
Yes, our contact center and conferencing solutions are distinct products. However, we can offer one as an add-on to your current plan if needed.
How easy is it to set up and use your solutions?
Our solutions are designed for ease of use. They are straightforward to set up, and we provide comprehensive guides and support to assist you. No advanced technical skills are required.
Can these solutions be integrated with our existing systems?
Absolutely. Our solutions can seamlessly integrate with many existing business software and systems. Our support team is available to assist with any specific integration needs.
What is the cost of these solutions?
The cost varies based on your business size and specific needs. Contact our sales team for a detailed quote tailored to your requirements.