Understanding Desku
Desku is an innovative AI-powered customer support platform designed to help businesses automate their customer service processes. By utilizing advanced AI technology, Desku aims to enhance support efficiency and boost customer satisfaction.
Getting Started with Desku
Businesses can begin using Desku by signing up for a free trial or scheduling a demo to explore its capabilities. Once onboarded, users can leverage AI-driven chatbots and automation tools to reduce their support workload and improve customer happiness. With Desku, creating powerful automations is easy and requires no coding, thanks to features like bots, triggers, conditions, and rules. Desku also provides an AI-powered inbox for managing and responding to customer queries, offering suggested responses and summarizing tickets for streamlined interactions. Real-time customer engagement is facilitated through a live chat feature, and a knowledge base creation tool empowers users to provide self-service resources. Desku integrates seamlessly with other tools and platforms to enhance productivity and customer data management.