FAQ from CXGenie
What is CXGenie?
CXGenie is an AI-driven platform that automates customer support, powered by ChatGPT. It enhances customer engagement, boosts operational efficiency, and improves revenue growth with minimal effort.
How to use CXGenie?
Integrate CXGenie's chatbot into your support system using script embedding, API integration, or SDK. The chatbot learns from interactions, offering intelligent, context-based responses, and supports multimedia interactions for personalized customer experiences.
What does CXGenie do?
CXGenie automates customer support using AI, enhancing engagement and operational efficiency while reducing effort.
How do I use CXGenie?
Integrate CXGenie into your support system through various methods such as script embedding, API, or SDK. The chatbot learns and provides intelligent responses based on context.
What are the core features of CXGenie?
CXGenie's core features include quick response times, a self-improving intelligent chatbot, operational efficiency, easy integration, diverse data handling, website chatbot, real-time engagement, data analysis, a chat portal, and comprehensive API and SDK integration.
What are the use cases of CXGenie?
CXGenie is utilized for enhancing engagement, automating support, improving efficiency, cost reduction, real-time engagement, data analysis, boosting website conversions, and providing personalized customer interactions.