FAQ from Craftman
What is Craftman?
Craftman is an AI chatbot builder that uses your data to train ChatGPT, allowing you to add a chat widget to your website to answer content-specific questions.
How to use Craftman?
To use Craftman, follow these three steps: 1. Input Your Data: Enter your website address or upload a PDF. 2. Initiate Training: Select the pages for your chatbot to learn from and start the training. 3. Deploy Your Chatbot: Your chatbot is ready to answer business-related questions.
Is it easy to set up the chatbot on my website?
Absolutely! Craftman offers an intuitive interface for customizing and embedding your chatbot.
What are the key advantages of using AI chatbots in customer support?
AI chatbots provide 24/7 availability, instant responses, consistency, cost-efficiency, and personalized support.
Can I customize the chatbot's appearance and behavior?
Yes, you can fully customize your chatbot’s look and behavior to match your brand.
How does integrating ChatGPT on a website enhance user engagement?
Integrating ChatGPT offers instant assistance, personalized responses, and 24/7 support, enhancing user engagement.
What types of data can I use?
You can use PDFs, text files, or documents, or provide a website link for Craftman to learn from.
Do you use GPT-3 chatbots?
Craftman supports both GPT-3 and GPT-4 chatbots, catering to different preferences.
What kind of support do you offer?
Craftman provides comprehensive support to ensure successful chatbot implementation and usage.
Can I control my chatbot’s responses?
Yes, you can customize your chatbot’s language, initial message, personality traits, and more.
How do I embed my chatbot on my website?
You can embed an iframe or add a chat bubble using Craftman’s provided instructions.
Can I get a refund?
Yes, Craftman offers a 30-day refund policy if you’re not satisfied.
Is it GPT-3.5 or GPT-4?
Craftman uses GPT-3.5 by default, with an option to use GPT-4 on Pro or Unlimited plans.
How to change the chat appearance?
Adjust the chatbot’s appearance through the Settings menu on the Craftman platform.
How to upload a PDF document?
Upload your PDF by navigating to the data sources section in the bot settings and selecting the PDF option.
How to select specific pages for training?
Provide your website URL in the chatbot settings, and Craftman will retrieve the relevant links.
Does it support multiple languages?
Yes, Craftman supports 95 languages, enabling it to understand and respond in various languages.
How can AI chatbots enhance a 'guest obsessed' marketing strategy?
AI chatbots provide personalized interactions, real-time engagement, and exceptional customer experiences, fostering a guest-obsessed marketing approach.
Where is my data stored?
Craftman secures your data on AWS servers located in the eastern United States.
Can I share my chatbot with others?
Yes, you can make your chatbot public and share it by adjusting the settings on the Craftman platform.