Frequently Asked Questions
What is Comments Analytics?
It is a platform that extracts and analyzes comments from various sources, offering insights into customer thoughts and behaviors using AI technology.
How to use Comments Analytics?
Import comments through multiple methods like copy/paste, website crawling, or Excel file uploads. The platform supports 23 languages and uses NLP techniques for analysis.
What types of comments can be analyzed?
Comments from sources such as web pages, social media, and videos can be analyzed.
What languages are supported?
Supports 23 languages including English, Spanish, French, German, and Chinese.
Can the analysis be customized?
Yes, it allows customization of inference models for various websites.
How does it improve marketing strategies?
By providing insights into customer preferences and pain points, helping to optimize marketing efforts.
Is coding knowledge required?
No, the platform is user-friendly and does not require coding skills.