FAQ from Click2magic
What is Click2magic?
Click2magic is an enterprise-grade live chat software for websites and mobile apps. It allows businesses to have uninterrupted communication with their customers, enhance their ROI, and gain valuable insights.
How to use Click2magic?
To use Click2magic, you need to sign up and login to the platform. Once logged in, you can customize the chat widget to match your website or mobile app's branding. You can then integrate the chat widget with your website or app, and start engaging with your customers in real-time. The software also offers AI-powered chatbots and customer support teams to handle queries and provide instant support.
How can Click2magic help improve ROI?
Click2magic enables uninterrupted communication with customers, allowing businesses to effectively engage and convert leads, ultimately increasing revenue and improving ROI.
How can I customize the chat widget in Click2magic?
Login to Click2magic and access the settings to customize the appearance and behavior of the chat widget, ensuring it matches your website or app branding.
Can I integrate Click2magic with multiple websites and apps?
Yes, Click2magic offers a single interface to manage multiple web properties, allowing businesses to streamline their customer communication across various platforms.
Does Click2magic support file attachments during chat interactions?
Yes, Click2magic supports text, audio, and video file attachments, enabling businesses to share relevant files with customers during chat conversations.
How does Click2magic help with customer support?
Click2magic integrates with help-desk systems and offers AI-powered chatbots and customer support teams to efficiently handle support tickets and resolve customer concerns faster.