FAQ from Churn360
What is Churn360?
Churn360 is an AI-driven Customer Success platform designed to help SaaS companies predict customer health, reduce churn, and increase retention and revenue.
How to use Churn360?
1. Instantly access a full view of your customers with the 360° view feature.
2. Organize customers effectively using the Segments feature.
3. Automate customer success workflows with the Plays feature.
4. Track customer journeys with the Customer journey feature.
5. Identify at-risk customers with the Health score feature.
6. Engage with customers through surveys using the Campaigns feature.
7. Keep in touch with customers using Push notifications.
8. Customize your experience with the Dashboard feature.
What are the core features of Churn360?
Churn360's core features include the 360° view of customers, Segments, Plays, Customer journey, Health score, Campaigns, Push notifications, and Dashboard.
How does Churn360 help with customer retention?
Churn360 offers tools and insights to manage customer journeys, identify at-risk customers, and create personalized campaigns to enhance customer retention.
Can Churn360 integrate with other software?
Yes, Churn360 integrates with all third-party software used by your business, providing a unified dashboard for customers.
Is there a free trial available?
Churn360 offers a 30-minute personalized demo. No information about a free trial is available on the website.