Frequently Asked Questions About Chronox AI
Do I need coding skills to use Chronox AI?
No—Chronox AI is built for non-technical users. Its drag-and-drop agent builder, pre-trained WhatsApp templates, and guided setup wizard let marketers, support leads, and operations managers create production-grade AI agents without writing code, reading documentation, or waiting for IT approval.
Which communication channels does Chronox AI support?
Chronox AI offers native, certified integrations with WhatsApp Business Platform (API), Instagram Graph API, Facebook Messenger, website embeds, Slack, email SMTP, and PSTN/SIP voice systems. All channels are configured, monitored, and optimized from the same dashboard—no separate logins or disconnected analytics.
Can Chronox AI handle real-time data and live agent handoffs?
Yes. Chronox AI pulls live data dynamically—whether stock levels from Shopify, open tickets from Zendesk, or class schedules from Google Calendar—and surfaces it contextually in WhatsApp conversations. When escalation is needed, agents transition smoothly to human teams with full conversation history, sentiment context, and relevant CRM records attached.
What integrations are available with Chronox AI?
Chronox AI includes 50+ native integrations—including Calendly, Google Sheets, Zoho Desk, Trello, Slack, Shopify, HubSpot, Salesforce, and Microsoft Teams—with secure OAuth and API key authentication. Custom integrations are supported via RESTful webhooks, Zapier, and low-code middleware—enabling connection to legacy ERPs, internal databases, or proprietary tools.
Does Chronox AI support both inbound and outbound AI calls on WhatsApp?
Yes. Chronox AI uniquely enables two-way WhatsApp voice automation: receive incoming voice calls from customers and respond intelligently, or proactively initiate outbound voice calls for surveys, reminders, or sales outreach—all programmable via no-code flows and fully trackable in analytics.