Chatzap FAQ
What is Chatzap?
Chatzap is an AI-based chatbot widget that provides instant, on-demand support for website visitors.
How do I use Chatzap?
To set up Chatzap, build your chatbot, adjust its look, and insert the provided script into your website’s HTML. The chatbot will then go live.
Where is my data stored?
All data is stored securely on AWS, within the US East region servers.
Can I test the chatbot before adding it to my site?
Yes, you can preview and test your chatbot from the Chatzap dashboard before integrating it into your website.
How do I integrate Chatzap into my site?
Embedding the chatbot is simple. After creating it, you will receive a script. Place this script within your website’s HTML to make the bot appear.
Will the chatbot affect my page load time?
No, Chatzap uses asynchronous loading, ensuring that the chatbot will load only after your webpage has fully rendered.
Does Chatzap support multiple languages?
Yes, Chatzap supports over 95 languages, with optimal functionality in English.
Can I use my own OpenAI key to power the chatbot?
Not at the moment, but this feature will be available soon, allowing for custom OpenAI key usage in case of overages.
Can I programmatically control the chatbot's behavior?
Not yet, but an API for controlling widget behavior via JavaScript will be released in the near future.