Chatspell is an innovative live chat solution that integrates seamlessly with Slack. It enables users to interact with website visitors directly through Slack, ensuring quick and efficient customer service.
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Chatspell is a live chat software that integrates with Slack, allowing seamless communication between website visitors and your team directly through Slack.
1. Add Chatspell to your Slack workspace by choosing the preferred Slack channel for notifications.
2. Install the provided code snippet into your website.
3. Start a thread from the notification in Slack to respond to conversations.
Notifications for new conversations will be sent to your selected Slack channel whenever a visitor initiates a chat through the live chat widget.
To reply, start a thread from the Slack notification. Your responses will be synchronized with the chat widget on your website.
Chatspell's chat widget retains conversation history, so returning customers will see their previous interactions.