Frequently Asked Questions about Chaterimo
What is Chaterimo?
Chaterimo is an AI-powered chatbot designed for customer service, utilizing the capabilities of ChatGPT.
How do I use Chaterimo?
Engage with Chaterimo to receive instant, customized support for your questions.
What ChatGPT models are supported?
Chaterimo offers support for gpt-3.5.turbo 4k, gpt-3.5.turbo 16k, gpt-4 8k, and gpt-4-1106-preview 128k. For the best balance of speed and cost, we recommend gpt-3.5.turbo 16k.
Why is an OpenAI API key required for paid plans?
To ensure accurate usage and billing, Chaterimo requires your OpenAI API key, which is securely stored and used exclusively for communication with OpenAI's servers.
Can I create multilingual chat widgets?
Yes, Chaterimo's paid plans allow you to create multiple chat widgets with customizable designs, languages, and configurations.
How can I build a knowledge base with Chaterimo?
Building a knowledge base on Chaterimo is easy—simply copy and paste content, fetch it from websites, upload documents, or import your XML product feed.
How does OpenAI manage data passed to its API?
OpenAI assures that any data passed to their API is not used for model training and can be deleted at the user's request. You have full control over your data.