FAQ from Capalyze
What is Capalyze?
Capalyze is an AI-native data analytics agent that bridges the gap between complex data infrastructure and business intuition. It interprets natural language requests, harmonizes data from any source — structured or unstructured — and delivers contextual, explainable insights tailored to your role and goals. No SQL, no dashboards to build, no waiting for reports: just insight, on demand.
How to use Capalyze?
Start by typing what you’d ask a data analyst — e.g., *“Show me which product categories had the biggest drop in positive sentiment last month, and compare them to sales volume.”* Capalyze handles ingestion, transformation, modeling, and visualization autonomously. You can iterate, refine, export, or share results — all while staying in the flow of conversation.
Is there a free trial available?
Yes — Capalyze offers a fully functional free tier with generous usage limits. You’ll have access to all core capabilities: multi-source connections, web crawling, sentiment analysis, dashboard creation, and in-chat editing. Upgrade anytime to unlock higher volume, advanced ML models, and priority support.
Will I be charged automatically next time?
Your subscription renews automatically unless you cancel before the renewal date. You’ll receive email reminders 3 days prior, and can manage or pause billing anytime from your account settings.
What happens if I don’t renew my membership after it expires?
Your workspace remains intact — all your datasets, chats, reports, and dashboards are preserved. You’ll simply revert to the free plan’s usage allowances. No data loss. No forced deletion. Just seamless continuity when you’re ready to upgrade again.
Can I get a refund if I’m not satisfied after purchase?
Because Capalyze’s free plan provides full access to every feature (with fair usage limits), we encourage users to explore thoroughly before upgrading. As a digital SaaS service, memberships are non-refundable post-purchase. However, our team is committed to resolving any technical or usability issues — reach out to [email protected] for immediate assistance.
What if my membership is not activated after purchase?
This is rare — but if your plan isn’t activated within 5 minutes of payment, please contact [email protected] with your order ID. Our support team responds within 1 hour during business hours and will manually activate your account or issue a resolution immediately.