CallYep AI front desk
CallYep is a done-for-you AI front desk for solo operators and small HVAC or plumbing crews with 1–15 trucks in Central Florida, including Seminole, Orange, Osceola and Lake counties. It answers calls 24/7 in your shop’s name and captures job details.
How to use CallYep
- Forward your existing business line to CallYep using a call-forwarding rule supported by your carrier. Your phone rings first, so you can answer calls directly when available.
- When you do not answer, CallYep greets the caller, discloses that it is an AI and that the call is recorded, then collects the request.
- CallYep confirms the caller’s name, need, urgency, service address, gate code and callback number. On plans with booking, it checks the calendar live before reserving a slot.
- After the call, you receive a text summary. If a caller hangs up before reaching anyone, CallYep sends a text-back within 30 seconds.
CallYep AI Front Desk for HVAC & Plumbing: key features
- 24/7 answering in your business name
- AI and call-recording disclosure for Florida compliance
- Full service-call intake and real calendar booking on eligible plans
- Live calendar checks to help prevent double-booking
- Instant text summaries after calls
- 30-second missed-call text-back
- Support for English, Spanish, German, Italian, Dutch, Japanese and French
- No number porting required
CallYep AI Front Desk for HVAC & Plumbing: pricing
- Safety Net: $249 per month, $497 setup, and 300 AI minutes per month. Includes answering, disclosure, intake, text summaries and missed-call text-back.
- Front Desk: $399 per month, $497 setup, and 750 AI minutes per month. Adds calendar booking and live calendar checks.
- Dispatch: $599 per month, $997 setup, and 1,500 AI minutes per month. Includes the Front Desk features with a larger minute allowance.
Plans are month to month. Overage is $0.30 per minute, with an alert at 80% of monthly minutes. Plans do not auto-upgrade.
